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Become Crisis Resilient
A crisis can arise from anywhere; and hit entities without discrimination. The question is not if the crisis will occur. Rather, when it will hit. No one is immune
Moreover, the advent of Social Media has multiplied the potential for crises exponentially. Social Media is not going away, neither are the risks associated with it.
This creates a compelling cause to discover the Unknown potential triggers; Develop a Crisis Response Plan; and test it regularly to become resilient
Our Approach
Our Crisis Preparedness Approach is logic based system that elevates Crisis Management as a strategic imperative. It includes…
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Crisis Vulnerability Audit – this entails identifying potential crisis triggers across an entity’s eco-system
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Crisis Alert Matrix - is a crisis mapping and alert system that develops accelerated system wide awareness and visibility of a potential crisis situation, with all key internal stakeholders
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Crisis Communication – is a response framework to proactively diffuse or resolve a difficult situation before it becomes existential, within a stipulated timeframe
It further incorporates…
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Developing strategic media engagement capability and Spokesperson Training
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Crisis Management training that includes developing Training modules to regularly train and test the entity and its ecosystem
Discover unknown 'Unknowns'; and become crisis resilient